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Complaints Procedure

At Eastleigh Dental Practice we are happy to consider any suggestions you may have that would improve our service. Our aim is to provide you with the highest possible standard of care and we will endeavour to resolve any problems or complaints that you may have.

We take complaints very seriously and we will address them in a manner which is prompt and courteous. We aim to resolve the matter as quickly as possible.

The person responsible for dealing with any complaint about the service that we provide is Dr Pradhan Bopanna whom complaints should be addressed to:

Pradhan Bopanna

Eastleigh Dental Practice

Ewell Road, Cheam, Surrey

SM3 8AN

 If you are not happy with the response you receive please raise your concerns in writing with: NHS England, PO Box 16738, Redditch, B97 9PT or email england.contactus@nhs.net.

If you still feel your concerns have not been fully resolved you may raise a complaint with the Health Service Ombudsman by calling 0345 015 4033.

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